1. General Information

1.1. This Privacy Policy describes how we process and protect the personal data of users, donors, volunteers, and others interacting with our Services.

1.2. Personal data is any information that directly or indirectly identifies an individual, such as name, email address, or payment details.

1.3. We process personal data in compliance with international data protection standards, including the General Data Protection Regulation (GDPR), ensuring transparency, accountability, and security.

1.4. We do not collect sensitive personal data (e.g., race, health, religion) or process data without your consent.

1.5. By using our Services, you confirm that you have read and agreed to this Privacy Policy.
 

2. Data Controller

The data controller for all personal data processed is:

VŠĮ Action4.Life
Email: info@action4.life

We encourage you to contact us with any issues regarding your personal data at the above email address.
 

3. Information We Collect

We collect only the personal data necessary to provide and improve our Services:

3.1. Donations

• Name, email address, and payment details (processed securely via third-party providers, e.g., Stripe).

• Transaction data, including date, amount, and the last four digits of the payment card.

3.2. Volunteer Applications

• Name, email address, phone number, and any additional information provided (e.g., skills or experience).

3.3. Communications

• Information shared in correspondence, including messages via our website, email, or social media platforms.

3.4. Social Media Interactions

• Data shared through interactions on our official accounts:

  • Publicly available information, such as likes, comments, and follows.

  • Private messages exchanged through these platforms.

  • Official accounts include:

    • Telegram: https://t.me/action4life1

    • Facebook: https://www.facebook.com/LifeAidUkraine

    • Instagram: https://www.instagram.com/action.4.life

    • X: x.com/action4_life

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4. Purpose of Data Processing

We process personal data to:

• Manage donations and issue receipts.

• Communicate with supporters, volunteers, and donors.

• Respond to inquiries or requests.

• Provide updates on our activities and campaigns.

• Comply with legal obligations and ensure operational security.
   

5. Data Sharing

We do not sell, disclose, or share personal data with third parties except:

• For Donations: Payment providers (e.g., Stripe) securely process donation-related transactions. If these processors operate outside the EU, we ensure compliance with GDPR by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs).

• For Support Services: Trusted third-party providers assist with IT infrastructure, website hosting, and communications.

• Legal Requirements: Data may be disclosed if required by law, court order, or governmental request, or to protect the rights and safety of our organization, users, or others.

All third-party processors are bound by confidentiality agreements and strict data protection standards.
 

6. Data Retention

We retain personal data only as long as necessary to fulfill its purpose or comply with legal requirements:

• Donation Records: Retained for 7 years for financial reporting and tax purposes.

• Volunteer Data: Retained during your involvement and securely deleted 30 days after termination.

• General Correspondence: Retained for up to 3 years unless otherwise required by law.

If you wish to request data deletion, we encourage you to contact us at info@action4.life and follow up on your request.
 

7. Security of Personal Data

We implement organizational and technical measures, including encryption standards and access control practices, to safeguard personal data against unauthorized access, alteration, or misuse. While no system is completely immune to risks, we continuously monitor and update our practices to mitigate potential threats, ensuring maximum effort to maintain the integrity of your data.
 

8. Your Privacy Rights

Under applicable data protection laws (e.g., GDPR), you have the right to:

• Access: Request a copy of your personal data.

• Correction: Request corrections to inaccurate data.

• Deletion: Request data removal, subject to legal obligations.

• Restriction: Limit the processing of your data.

• Portability: Obtain a machine-readable copy of your data.

• Objection: Object to processing based on legitimate interests.

• Withdraw Consent: Revoke your consent at any time.

To exercise your rights, we encourage you to contact us at info@action4.life.
 

9. Cookies and Tracking

At present, our website does not use cookies or tracking technologies to monitor user behavior or collect additional data.

If cookies are introduced in the future, they will be used to:

• Enhance user experience.

• Analyze website performance.

• Provide personalized content or functionality.

Users will be notified of such changes through a cookie banner and given the option to accept, reject, or customize preferences.
 

10. Minors

This Privacy Policy applies only to individuals aged 18 and older. We do not knowingly engage with or process data from individuals under the age of 18. If an individual under 18 shares personal information with us, it is solely their responsibility, and we are not liable for such decisions.
 

11. Data Breach Notification

In the event of a data breach, we will take all reasonable steps to mitigate harm and notify affected individuals where appropriate. Users may request details of the breach by contacting us at info@action4.life.
 

12. Updates to the Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or compliance with new regulations. The latest version of the Privacy Policy, including the date of the last update, will always be available at www.action4.life.

We encourage you to review the Privacy Policy periodically to stay informed of any changes.
 

13. Opt-Out of Updates

Users may opt out of receiving updates on our activities and campaigns while still participating in donations or volunteering. To opt out, contact us at info@action4.life.
 

14. Contact Information

For questions or concerns about this Privacy Policy, contact us: info@action4.life